Support
We’re here to help.
Questions, problems or ideas about our apps: write to us, and we’ll get back to you.
The Waul team
Support hours
Mon–Fri9:00–17:00 CET
First response within 1 business day.
Start here
Documentation
Guides for every app, answers to common questions, and live demos.
Read the docsSupport portal
Open a request and follow its progress.
Placeholdersupport portal link
Help with an app
Questions, problems or bugs in one of our apps.
support@waul.chSecurity
Found a security issue? Please tell us privately.
security@waul.chPrivacy
Questions about your data or our privacy policy.
privacy@waul.chEverything else
Ideas, feedback, or simply hello.
hello@waul.ch
When you write
A few details help us answer faster:
- Which app, and which product (for example Confluence)
- Your Atlassian site address, for example example.atlassian.net
- What you did, what you expected, and what happened instead
- A screenshot, if it helps
Never send passwords or API tokens. We will never ask for them.